Terms & Conditions

Uquicke Ventures Private Limited (“We” or “Our” or “Us” or“Company” or “ZOOP”) is a company duly incorporated under the provisions of the(Indian) Companies Act, 1956, which provides various technology related services/platforms under the brand name ‘Zoop’.

Please read this terms & condition carefully while accessing or using the website/mobile application of Zoop or any other platform/tool developed by OSBS or availing of any Services provided by the Company. You agree to be bound by the terms described herein. By indicating Your acceptance of this privacy policy on our application/website, You hereby consent to the collection, processing, usage, transfer of your personal information (including sensitive personal information) in accordance with this privacy policy.

Introduction

This terms & condition (“Terms & Conditions”) applies to the use or access of the domain name/website www.zoopship.com, Zoop’s mobile application and any of the platform/tool developed by OSBS from time to time. The Privacy Policy constitutes an integral part of the agreements / terms and conditions of use between OSBS and its merchants and users/customers. The website, mobile application and platforms/tools (both online and offline) developed by Zoop are individually referred to as the “Platform”.

The Platform(s) inter-alia facilitates more comfortable form of e-commerce in relation to various technology related services including but not limited to logistics management services/solutions, checkout services, early COD services and other services that the Company may provide to its Users from time to time whether online or offline (“Services”).

The Services would be made available to such persons who have agreed to become user of the Platform (referred to as “You” or “Your” or “Yourself” or “User”, which term shall also include persons who are accessing the Platform merely as visitors or who undertakes any of the Service) in accordance with the Platform’s terms of use as may be formulated by OSBS and uploaded on its website from time to time (“Terms of Use”).

Purpose:

This Terms & Conditions has been designed and developed to help You to understand the following:

1. The type of Personal Information (including Sensitive Personal Data or Information) that we collect from the Users;
2. The purpose of collection, means and modes of usage of such Personal Information by the Company;
3. How and to whom the Company will disclose such information;
4. How the Company will protect the Personal Information including Sensitive Personal Data or Information that is collected from the Users; and
5. How Users may access and/or modify their Personal Information.

Personal Information/Sensitive Personal Data:

“Personal Information” means any information that relates to the User, which, either directly or indirectly, is capable of identifying the person concerned.

“Sensitive Personal Data or Information” means personal information of a User relating to password; financial information such as bank account or credit card or debit card or other payment instrument details; physical, physiological and mental health condition; sexual orientation; medical records and history; biometric information; any detail relating to the above as provided to or received by the Company for processing or storage. However, any data/information that is freely available or accessible in public domain or furnished under the Right to Information Act, 2005 or any other law shall not qualify as Sensitive Personal Data or Information or Personal Information.

Types of Personal Information collected by the Company:

While using our Services, we may collect the following categories of Personal Information from the Users:

1. Name;
2. User ID;
3. Email Address;
4. Address (including country and ZIP/postal code);
5. Gender;
6. Age;
7. Phone Number;
8. Password chosen by the user;
9. Geographical location through the IP address of the Users;
10. Financial account information like bank account details, GST certificate, PAN Card, etc. and transactional information in relation to transactions where the Company is involved;
11. Any of the aforesaid information pertaining to the customer/buyer of the User; and
12. All other personally identifiable information/details as the User may share from time to time (including personally identifiable information/details of the customer/buyer of the User).

hereinafter collectively referred to as “User Information”.

In order to avail the Services, the Users may also be required to upload/share certain documents (for instance, Aadhaar, PAN Card, GST certificate, etc.), on the Platform and/or e-mail the same to the Company. Accordingly, the term “User Information” shall also include any such documents uploaded or otherwise provided by the Users. We may also keep records of telephone calls received and made for making inquiries, orders, or other purposes necessary for the administration of Services.

Automatic Data Collection:

We may also receive and/or hold information about the User’s browsing history including the Uniform Resource Locator (URL) of the site that the User visited prior to visiting the Platform as well as the Internet Protocol (IP) address of each User's computer (or the proxy server a User used to access the World Wide Web), User's computer operating system and type of web browser the User is using as well as the name of User's Internet Service Provider (ISP). The Platform may use temporary cookies to store certain data (that is not Sensitive Personal Data or Information) that is used by Us for the technical administration of the Platform, research and development, and for User administration. In addition to the above:

1. We do not knowingly collect Personal Information from children; and
2. We may in future include other optional requests for information from the User including through User surveys in order to help Us customize the Platform to deliver personalized information to the User and for other purposes as mentioned herein. Such information may also be collected in the course of surveys/contests conducted by Us. Any such additional Personal Information will also be processed in accordance with this Privacy Policy.

Purposes for which the Company may use the Information:

We will retain User Information only to the extent it is necessary to provide one or more Services. By providing your information, You consent to the collection, sharing, disclosure and usage of the information in accordance with this Privacy Policy. The information, which we collect may be utilized for various business and/or regulatory purposes including but not limited for the following purposes:

1. Registration of the User on the Platform;
2. Processing the User’s orders/requests and provision of various Services;
3. Sending timely/periodical updates to the User and its customers;
4. Completing transactions with Users effectively and billing for the products/Services provided;