Track Your Order
Anytime & Anywhere

Just enter your AWB Number or Order ID and track on the go!

Understand Order Tracking Statuses

Order Received

The order has been received by the chosen courier partner.

Shipment Picked

The courier partner picked up the order from the seller's pickup location.

Shipment In-Transit

The shipment is en route to the buyer's city

Out For Delivery

The courier executive is on its way to deliver the order at your customer’s doorstep

Shipment Delivered

The order has been delivered to the buyer by the courier executive

Experience convenient shipment
tracking at your fingertips

Stay updated on your shipments anytime, anywhere. Use your AWB tracking number for tracing your parcel whereabouts.

FAQs

Frequently Asked Questions

You can track your order by following the tracking link sent by your seller on email, sms or WhatsApp using Zoop or tap the "Track Order" button in our website menu and enter relevant details.

In case of concerns with the product contained in the shipment, please reach out to your seller for support. Zoop does provide support for the products inside the shipment.

You can find the AWB number or Order ID of your shipment in the tracking updates sent to you by Zoop via SMS, Email or WhatsApp.

Yes, you may track multiple orders using Zoop tracking by entering respective AWB or Order ID, one at a time.