FOCO

This document is an electronic record in terms of Information Technology Act, 2000 (“IT Act, 2000”), the applicable rules thereunder and the provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.

This document is published in accordance with the provisions of the IT Act, 2000 and the rules made thereunder; that require publishing the rules and regulations, privacy policy and Terms of Use for access to or usage of the Website www.zoopship.com

These Terms and Conditions (also, “Disclaimer”) are a legally binding document between the User (“you”, “your”, “yourself”) of the website and Ecom Express Private Limited. Please read these terms and conditions carefully. By accessing this website and any pages thereof, you, the user, (agree to be bound by the terms and conditions below and/or any such terms and conditions as are communicated on the pages thereof. If you do not agree to the terms and conditions below and/or any such terms and conditions as are communicated on the pages thereof, do not access this website, or any pages thereof.

The Platform(s) inter-alia facilitates more comfortable form of e-commerce in relation to various technology related services including but not limited to logistics management services/solutions, checkout services, early COD services and other services that the Company may provide to its Users from time to time whether online or offline (“Services”).

The Services would be made available to such persons who have agreed to become user of the Platform (referred to as “You” or “Your” or “Yourself” or “User”, which term shall also include persons who are accessing the Platform merely as visitors or who undertakes any of the Service) in accordance with the Platform’s terms of use as may be formulated by OSBS and uploaded on its website from time to time (“Terms of Use”).

Purpose:

This Privacy Policy has been designed and developed to help You to understand the following:

The type of Personal Information (including Sensitive Personal Data or Information) that we collect from the Users;
The purpose of collection, means and modes of usage of such Personal Information by the Company;
How and to whom the Company will disclose such information;
How the Company will protect the Personal Information including Sensitive Personal Data or Information that is collected from the Users; and
How Users may access and/or modify their Personal Information.

Personal Information/Sensitive Personal Data:

“Personal Information” means any information that relates to the User, which, either directly or indirectly, is capable of identifying the person concerned.

“Sensitive Personal Data or Information” means personal information of a User relating to password; financial information such as bank account or credit card or debit card or other payment instrument details; physical, physiological and mental health condition; sexual orientation; medical records and history; biometric information; any detail relating to the above as provided to or received by the Company for processing or storage. However, any data/information that is freely available or accessible in public domain or furnished under the Right to Information Act, 2005 or any other law shall not qualify as Sensitive Personal Data or Information or Personal Information.

Grievance Officer

In accordance with the IT Act, 2000, and the rules thereunder, the name and contact details of the grievance officer are provided below:

Uquicke Ventures Private Limited

Email: grievance@ecomexpress.in;
Address: 2nd Floor, H-86 Noida Sector-63, Uttar Pradesh, 201301, India
Time: Mon – Sat (10:00 – 19:00)

hereinafter collectively referred to as “User Information”.

In order to avail the Services, the Users may also be required to upload/share certain documents (for instance, Aadhaar, PAN Card, GST certificate, etc.), on the Platform and/or e-mail the same to the Company. Accordingly, the term “User Information” shall also include any such documents uploaded or otherwise provided by the Users. We may also keep records of telephone calls received and made for making inquiries, orders, or other purposes necessary for the administration of Services.